Privacy policy

 

At Alza Jewels, owned by ALZA TRADING LLC FZ, we value your trust and are committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

 

Information We Collect

• Name, email address, phone number, and delivery address

• Payment details (processed securely by our payment providers — we do not store full card details)

• Order history and communication records

 

How We Use Your Information

• To process and deliver your orders

• To provide customer support

• To send order updates or promotions (only if you consent)

• To comply with UAE legal and regulatory requirements

 

Sharing of Information

• We do not sell or rent your personal data to third parties.

• We may share limited information with trusted service providers (e.g., payment gateways, courier partners) only to complete your transaction.

• If required by UAE law, we may disclose information to government authorities.

 

Data Storage & Security

• Your personal data is stored securely and only for as long as necessary to fulfill the purposes above.

• We implement appropriate measures to protect against unauthorized access, alteration, or loss.

 

Your Rights
Under UAE law, you have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of your data

• Withdraw your consent to marketing communications at any time

To exercise your rights, please contact us at customer@alzajewelry.com