Shipping policy

 

At Alza Jewels, operated by ALZA TRADING LLC FZ, we ensure that every order is packed with care and delivered securely. All shipments are insured until they reach you.

 

Delivery Timeline

• Orders within the UAE are normally delivered within 7 business days or less.

• To allow for any unexpected delays, please allow up to 2–3 weeks from the order date.

• International delivery timelines may vary depending on the destination and customs procedures.

 

Shipping Coverage

• We currently ship across the UAE and selected international destinations.

• Shipping is free within the UAE. International shipping charges, if applicable, will be shown at checkout.

 

Order Processing

• Orders are processed after payment confirmation and quality inspection of the jewelry.

• You will receive a tracking number by email once your order has been dispatched.

 

Important Notes

• Customers are responsible for providing accurate shipping details.

• We are not liable for delays caused by courier services, customs clearance, or circumstances beyond our control.

• All shipments require a signature upon delivery to ensure safe receipt.

For shipping inquiries or special delivery requests, please contact us at customer@alzajewelry.com